Knowlege of telemedicine of users of the Civil Hospital "Dr. Antonio González Guevara" in the city of Tepic Mexico, in the context of COVID-19 social confinement

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Daniel Guadalupe Chávez Gómez
Veronica Cruz Garcia

Abstract

Objective: To know the perception of the users of the Civil Hospital, about the use of information and communication technologies as a tool for the use of Telemedicine. Method: A descriptive, quantitative analysis study was improved during the months of August and September of the year 2021, it is worth mentioning that the COVID-19 pandemic period was taking place during this study. See application 102 surveys of perception of the use of Telemedicine to users (patients and family members) of the Civil Hospital. Results: Of the people surveyed, 71% of people were obtained willing to use some electronic media for the use of Telemedicine. Conclusions: The users of the Hospital Civil Tepic, know and use Information and Communications Technology (ICTs), to communicate on a daily basis; Thus, Telemedicine is a decisive option regarding health situations, but the main limitation it is the technological infrastructure.

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