Formation for professionals in telehealth units - beyond professional training

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Angélica Baptista Silva
Ana Cristina Carneiro Menezes Guedes
Gláucia Regina Motta da Silveira Castro
Maria de Lourdes Tavares Cavalcanti
Márcia Gomide

Abstract

Introduction: Telehealth is important to add and qualify the local healthcare systems. There are more than two thousand telehealth centres in Brazil, covering the primary care services, in special, the Family Health Care Program. They provide support to physicians and their teams in remote areas. Methods: Training and continuing education strategies for professionals qualified to handle telehealth technologies, which, in addition to the technical knowledge related to the equipment, act in the perspective of the universalization, equity and integrality of health care according to their context. Results: We present the experience in consolidating a telehealth
training model, considering the technical and political-administrative dimension of the health system, broadening the field of action and reflection on ways of thinking and practice in telehealth. Discussion: It prioritizes the internalization dimension of the technician in the model of interprofessional collaboration, by compromising technical knowledge and ethical conduct.

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Author Biographies

Angélica Baptista Silva, Fiocruz - Oswaldo Cruz Foundation. Rio de Janeiro

PhD in Public Health; Oswaldo Cruz Foundation; National Institute of Women’s Health; of the Child and Adolescent Fernandes Figueira.

Ana Cristina Carneiro Menezes Guedes, Federal Hospital of State Servants

Master in Environmental Science; Federal Hospital of State Servants; Nucleus of Telehealth - Teaching and Research Division.

Gláucia Regina Motta da Silveira Castro, Federal University of Rio de Janeiro

Master in Health Sciences; Federal University of Rio de Janeiro; Coordination of Health Policies for Workers of UFRJ.

Maria de Lourdes Tavares Cavalcanti, Federal University of Rio de Janeiro

PhD in Women’s and Children’s Health; Federal University of Rio de Janeiro; Institute of Studies in Collective Health.

Márcia Gomide, Federal University of Rio de Janeiro

Federal University of Rio de Janeiro; Institute of Studies in Collective Health.