Conduct of professionals’ primary care after replies of the requested teleconsultings: an initial evaluation
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Abstract
The process of incorporation of telehealth resources in Brazil is under way and few studies have been carried out to evaluate it. The article proposes to verify if the use of telehealth through teleconsulting is reducing the referral of patients to other levels of health care.2,442 teleconsulting were evaluated. It was observed that in 74.6% of teleconsultings performed, the patients remain in the unit itself, having a distinct distribution depending on the medical specialty. The applicants have 90.1% of their doubts solved and 92.4% are
satisfied with the system. The study points out that teleconsulting helps patients stay in primary care.
satisfied with the system. The study points out that teleconsulting helps patients stay in primary care.
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